Returns and Exchanges

Returns and Exchanges

 

We understand that we can all change our minds from time to time! We offer exchanges and returns within 30 days of your purchase date. Please let us know why you are returning your item by email or enclosed note. Please note you are responsible for any shipping or postal fees you incur when shipping returns and exchanges back to us.

 

Please return your items to us through a postal service. Choose a prepaid, insured, traceable delivery service and mail your package to our below address. We do not accept COD deliveries.

 

For exchanges, please include a note with your package indicating what you would like to exchange, and clearly indicate the return address. You are also required to cover the cost of shipping your new product back you. Payment options include: Paypal, VISA and MasterCard.

 

Please send your pieces to:

Luna and Flor

17 rue du Breuil Saint-Jean

17290 Landrais, FRANCE

 

Your refund will be paid in the currency in which it was received by us. If you paid in a currency other than Euros, you are liable for the costs of exchange. Outgoing shipping charges are not refunded.

 

We will not accept returns or exchanges on used or worn product.